St1x Golf, LLC, which operates Stix Golf Bar in Germantown, Wisconsin (“Stix,” “we,” “us,” or “our”), is responsible for the customer information described in this policy. This policy explains how we handle information through stixgolfbar.com and our related customer communications, registrations, and services.
Some services are provided through outside websites or forms embedded on our pages. This policy explains Stix’s use of information; those providers also have their own privacy policies.
Information we collect
The information depends on how you interact with Stix. It may include:
- Contact information: your name, email address, phone number, and information you choose to include in an email, registration, or other communication.
- Reservations and purchases: dates, times, simulator reservations, event or lesson requests, gift-card details, and transaction information such as amounts, receipts, and payment status supplied by our service providers.
- League participation: player and team names, contact details, tee-time preferences, registration and payment status, scores, standings, and season history.
- Website activity: pages viewed, interactions, referring pages, browser and device information, approximate location, and technical information such as IP addresses processed by hosting, security, and analytics services.
- Online mini golf: submitted initials, scores, round details, and technical information used to validate scores and prevent abuse. Submitted initials and scores appear on the public leaderboard.
We receive information directly from you and from providers that handle Stix reservations, registrations, purchases, and communications. Please only provide another person’s information when you are authorized to do so.
How we use information
We use information to arrange and manage reservations, leagues, events, lessons, and purchases; answer questions; send relevant service updates; maintain customer and transaction records; operate our website and public scoreboards; understand website use; and protect our services against errors, fraud, and abuse. We may also use information to send Stix promotions as described below, resolve disputes, and meet legal obligations.
Outside services & payments
Our current website connects customers with providers including USchedule for simulator reservations, Formsite for league registration, Stripe for league payments, and Toast for online gift-card purchases. A provider’s form may appear within a Stix page while still being operated by that provider.
Payment details are entered through the payment provider’s checkout. The Stix website does not operate its own payment-card entry form or store full card numbers or card security codes. Stix may receive transaction records and limited payment details needed to administer a purchase or refund. Do not send payment-card information by email.
Outside providers process information under their own policies as well as their arrangements with Stix. Review the notices shown on their forms and checkout pages. Links to lesson providers, maps, social media, and other outside websites are also governed by those services’ practices.
Email & text messages
We or our service providers may contact you about a reservation, league, purchase, inquiry, or other service you requested. Marketing messages are separate from these service communications.
You can stop promotional email using the unsubscribe option in the message or by contacting us. Where we offer promotional texts, enrollment is optional and requires the applicable consent; providing a phone number for a reservation does not by itself authorize promotional texts. Follow the opt-out instructions in a text, including replying STOP where offered. Message and data rates may apply.
Unsubscribing from marketing does not cancel a reservation or league registration. Necessary non-promotional email about an existing service may continue. Text opt-outs are honored for the affected messaging program.
Storage & retention
Information is held in business systems and by the providers supporting our services. Connections to this website use HTTPS to encrypt information in transit. We use access controls and other reasonable safeguards appropriate to the information. No online service or storage method can guarantee complete security.
Retention depends on the record and its purpose, including completing services, maintaining league history, handling customer questions, accounting, resolving disputes, meeting legal requirements, and honoring communication preferences. We do not apply one automatic deletion deadline to every type of record. We review deletion requests against these needs and applicable requirements; providers may also have their own retention periods. Records may be processed in the United States or other countries where our providers operate.
Your choices & requests
Contact us to request access to, correction of, or deletion of personal information Stix holds, or to raise a concern about published league or leaderboard information. We may need to verify your identity or authority before acting on a request. Some information may need to be retained for legal obligations, legitimate business records, or to honor an opt-out.
Depending on your location and the laws that apply, you may have additional privacy rights. We will handle requests as required by applicable law. For information held by an outside provider, you may also use that provider’s privacy tools; we can help identify the relevant service. A privacy request does not automatically change or cancel an existing reservation or registration.
Children’s information
Parents or guardians should handle reservations, registrations, and communications on behalf of children. Please do not include a child’s full name or contact information in a public mini-golf leaderboard entry. If you believe a child under 13 has provided personal information without appropriate parental involvement, contact us so we can review and address it.
Policy updates
We may update this policy as our services or practices change. The effective date above identifies the current version. We will provide additional notice or obtain consent where required by law.
Contact us
St1x Golf, LLC · Stix Golf BarW164 N11271 Squire Dr
Germantown, WI 53022
info@stixgolfbar.com
(262) 415-7513